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Chart created using TimePassages Astrology Software

Frequently Asked Questions


 
  1. What shipping options do you offer on your website?

  2. What forms of payment methods do you accept on your website?

  3. What are the benefits of AstroGraph membership?

  4. How can I subscribe to the AstroGraph mailing list?

  5. How can I learn more about astrology?

  6. Is my information kept private and secure on your website?

  7. How do I enable my software's features?

  8. How can I upgrade to other editions of TimePassages?

  9. I just updated, where are my old charts?

  10. What are the system requirements to run TimePassages software?

  11. How can I change the way the charts are displayed?

  12. How can I display just the major aspects?

  13. Can I change how exact an aspect must be?

  14. Why does it display a planet close to the house cusp in the next house?

  15. Can I sell the reports that I create with my TimePassages software?

  16. Where is my order?

  17. If I need further support, how can I contact a support person?

 

1. What shipping options do you offer on your website?

For software, we offer Standard shipping and handling at $7.50 which arrives within 5-7 business days from the shipment date, or Priority shipping and handling which arrives within 3-5 business days from the shipment date. Reports can either be delivered electronically with no additional shipping charge, or we can print and ship them for a $5 printing fee plus our shipping and handling fee described above. Our other products' shipping prices may vary. Add $10 to Canada and Mexico, $25 for international shipping addresses.

 

2. What forms of payment methods do you accept on your website?

We accept Visa, MasterCard, Discover, and American Express.

 

3. What are the benefits of AstroGraph membership?

AstroGraph member's benefits include: Personalized member's area - Where you can view your recently ordered reports, check on the status of your orders, and more; Easy report orders - We will save all report information you enter in your personal profiles list; Easy checkout - We will save your shipping and billing addresses in your personal address book; Easy sign up - By answering just a few questions, we will immediately set your new member's account; And It's Free!

Sign Up Now!

 

4. How can I subscribe to the AstroGraph mailing list?

You can subscribe to our mailing list by signing up for membership or on our homepage.

 

5. How can I learn more about astrology?

At AstroGraph.com, we have a number of learning tools for those new to the subject of astrology. We have several articles written by Henry Seltzer that give an overview of the history and context of astrology. As well as an online learning center, free montly horoscope, and our TimePassages Astrology Software which includes a detailed manual with an introduction to astrology, an astrological glossary of terms, and an astrological diary.

 

6. Is my information kept private and secure on your website?

Yes. We are committed to providing the safest online environment possible for our customers. We ensure that your information will be encrypted and kept safe as it travels through our system. And we will not release any of your information to third parties.

For more information, please see our Security and Privacy Policies.

 

7. How do I enable my software's features?

After installing TimePassages, start the application. To activate the Enable Dialog, look under the Help menu on Windows (or the Edit menu before version 4.2), or the TimePassages menu on Mac for the correct choice based on your edition, e.g. "Enable Standard Features." When the dialog appears, you must type your name, serial code, and enabling code exactly as they appear on the letter you received with your software. Be careful to type the information *exactly* as given, upper and lower case for the name field with no additional spaces; upper case letters in the code field and include dashes. Copying and pasting is the most reliable way to accomplish this.

 

8. How can I upgrade to other editions of TimePassages?

Once you have installed any edition of TimePassages, upgrading is easy. Just purchase the upgrade or add-on desired from the following link, and we will email you a new code to enable the features. No further installation is necessary.

Order your Upgrade or Add-on Module now!

 

9. I just updated, where are my old charts?

The installation location may have changed. By default, TimePassages used to install into the "C:\AstroTimp" folder on Windows, and "TimePassages™ Folder" on Mac. Since version 4.2, TimePassages installs into the "C:\Program Files\TimePassages" folder on Windows and "Applications/TimePassages Folder" on Mac. You may decide to move your existing chart files to the new installation directory from the existing location.

 

10. What are the system requirements to run TimePassages software?

Windows 98/2000/ME/NT/XP or
Mac OS X version 10.2 or later
64 MB RAM (128 MB RAM recommended) and
40 MB hard disk space.

 

11. How can I change the way the charts are displayed?

There are several options to change the way the charts are displayed. The main display options are available from the "Display" menu under "Display Options..." There are further display options in the "Display" menu under "Aspect Options..." and "Aspect Orbs..." For further information, please refer to the manual.

 

12. How can I display just major aspects?

Some aspect options are available in the "Display" menu under "Aspect Options..." The orb for each aspect can be adjusted in the "Display" menu under "Aspect Orbs..." If the orb is set to "-1" that aspect will not be displayed.

 

13. Can I change how exact an aspect must be?

The orb for each aspect can be adjusted in the "Display" menu under "Aspect Orbs..." If the orb is set to "-1" that aspect will not be displayed.

 

14. Why does it display a planet close to the house cusp in the next house?

If a planet is within three degrees (default) of the next house cusp, that planet will be displayed at the beginning of the next house for interpretation. However, this option can be adjusted or turned off in the "Display Options..." under the "Display" menu.

 

15. Can I sell the reports that I create with my TimePassages software?

TimePassages Commercial License gives you the right to sell the reports created by the software, along with several necessary tools for doing so. With the Commercial License you can customize the reports to add your personal contact information, as well as save the text reports to a Word document or HTML for handy distribution or web site promotion.

We recommend a retail value of $20 for the printed reports - so, on your eighth report sold, your investment turns to profit! And we offer the Commercial License for a one-time fee.

Learn more about our Commercial License.

 

16. Where is my order?

Orders are shipped within three business days from the date they are ordered. Please allow 3-5 days for Priority shipments, and 5-7 days for Standard shipments. Customized products may take longer to process.

To track the status of your order, please check your Order Status page.

 

17. If I need further support, how can I contact a support person?

Just select the department you need to reach from our Contact form.

 


sun astrology The Sun

The Sun represents the Self, one's way of being in the world. It can represent, on different levels, both the ego and the higher Self or soul purpose. It rules Leo and is exalted in Aries. The Sun is the most important 'planet' in the chart and symbolizes one's will and sense of vitality. When the Sun is afflicted (poorly placed or poorly aspected) it could indicate problems with the father, or male role model. The Sun energizes your entire chart, and planets in close relationship to the Sun (by planetary aspect) are emphasized in your personality. If your Sun is prominent in your chart, you will exhibit great power to do and to be.

More about the Sun...

moon astrology The Moon

The Moon represents the personal self, the feelings and the unconscious. It is a reflection of the true self, represented by the Sun. The Moon also stands for security and instinctual or habitual patterns, as well as the ability to relate to others, and to be nurturing to others. The Moon rules Cancer and is exalted in Taurus. It is often contrasted with the Sun as the female receptive principle versus the masculine or positive principle. The Moon represents the feminine and nurturing part of oneself. In a male chart, the Moon represents the feminine within, or the 'anima' and also indicates the type of partner you will attract. The Moon also represents an attunement from the past, which operates at an instinctive or habitual level in your present life.

More about the Moon...

mercury astrology Mercury

Mercury represents the mind and intellect, and rules Gemini, sign of duality also Virgo, and has its exaltation in Aquarius. Mercury is an airy planet, associated with all forms of communication and the in-flow and out-flow of intelligence. Its position indicates how your mental function will be expressed, and where techniques and skills are available to you.

More about Mercury...

venus astrology Venus

Venus is the planet of love and relationship. Venus is in-taking, rather than out-going (as represented by Mars), and rules the signs Libra and Taurus. Venus has its exaltation in Pisces, and is associated with aesthetics, beauty, refinement and romance. Its position in the chart indicates the area in which the give and take of love, affection and sensual pleasure will be expressed.

More about Venus...

mars astrology Mars

Mars is the planet of outward activity and animal passion. It rules Aries and is exalted in Capricorn. This fiery planet is masculine in action, versus softer more receptive Venus. When strong in the chart it can indicate a volatile temper, and also great courage. Its position indicates how your personality will assert itself, and what modes of activity will stimulate your physical energies.

More about Mars...

jupiter astrology Jupiter

Jupiter is the planet of faith, positivism and optimism. It rules Sagittarius and is exalted in Cancer. Jupiter represents the principle of expansion, versus contraction (as represented by Saturn) and the aspirations of the higher self. Its position in the chart indicates how your faith will be expressed, and what modes of activity will stimulate self-confidence.

More about Jupiter...

saturn astrology Saturn

Saturn is the planet of limitation and contraction, and the trials of life experience. This includes disciplive, punctuality, and the conservation of material resources. Saturn rules Capricorn and is exalted in Libra, and is limited and material, versus unlimited faith (as represented by Jupiter). It indicates areas where the personality will be restricted by fears and lack of confidence, and also areas which are important to be worked on in this lifetime.

More about Saturn...

uranus astrology Uranus

Uranus is the planet of freedom and revolutionary vision, the urge for change and the ability to visualize new possibilities. Uranus rules Aquarius, and is exalted in Scorpio. It is also associated with mental studies, electricity and astrology. Its position indicates the arena of originality and freedom from conventional thinking in your life.

More about Uranus...

neptune astrology Neptune

Neptune represents the universal ocean of oneness with all beings. It is thus highly compassionate, also idealistic, imaginative and self login or even self undoing, and can be associated with drugs or media, as fantasy expressions. Neptune rules Pisces, and finds its exaltation in Cancer. Its position indicates where there may be confusion and also great creativity in poetic or musical fields. Neptune has been called the higher octave of Venus.

More about Neptune...

pluto astrology Pluto

Pluto is a force for change that can be destructive in its power. Pluto rules Scorpio, and is exalted in Leo. Pluto is related to will, and intense passion, and has a reputation for ruthlessness. As god of the underworld Pluto brings the deepest compulsions into the light. Its position indicates areas of life that must ultimately become transformed as part of the soul's evolution.

More about Pluto...

chiron astrology Chiron

Chiron is a small planet, or 'planetoid' that was only discovered in 1977, and which has already shown itself to be quite powerful in an individual's chart. Occupying an eccentric orbit between Saturn and Uranus, and named for the centaur physician of Greek myth who taught ancient wisdom to mankind, Chiron represents the archetype of the "Wounded Healer" and is associated with shamanism and going within to heal oneself. Its discovery is synchronous with the rise of the holistic health movement. Chiron's position in the chart reveals where one has been wounded, and where also there is the opportunity for discovering healing from within and sharing this discovery with other people, since from our wounds arises our compassion for the suffering of others. The position of Chiron, by house and sign, can also show where we have talent and access to ancient wisdom, as well as where we may depart from the mainstream in service to a higher practicality. Those with prominent Chiron are likely to be educators and spiritual healers.

More about Chiron...

ceres astrology Ceres

As goddess of the harvest and the natural process of fertility and renewal, Ceres represents the process of nurturing and motherhood in an individual chart, and has been attributed to the sign Cancer as a co-ruler with the Moon, as well as to the signs of Taurus, Scorpio and Virgo.

More about Ceres...

pallas astrology Pallas

The astrology of the asteroid Pallas indicates the creative use of the mental faculty in combination with ageless wisdom, and is also involved with the arts, especially the plastic arts such as sculpture and pottery, and with medicinal remedies.

More about Pallas...

juno astrology Juno

The astrology of Juno indicates partnering energy of intimate relationships, as in the more modern issues of where the boundaries are with another person, how much sharing is appropriate, versus holding back, are there issues of bitterness and jealousy, or projected authority and control onto another person, and intimacy needs in general.

More about Juno...

vesta astrology Vesta

In the astrology of Vesta issues of sexuality and completeness unto oneself predominate. Possible associations are the woman (or man) who chooses celibacy, but as a nun or monk takes on a higher purpose than normal family life, also issues of sexuality and who is ultimately served in the process, self or other.

More about Vesta...

eris astrology Eris

While the lower expression of Eris might manifest as the lust for struggle and violence, there is also a more positive manifestation in the most basic defense of one's rights in standing up to established power, by violence if necessary. By recognizing and coming to terms with this potentially violent factor in ourselves we can grow as humans and become more whole.

More about Eris...

part of fortune astrology Part of Fortune

The Part of Fortune (from the Latin Pars Fortuna) is the only Arabian astrology part still commonly used in modern astrology. It indicates an area of life that is a fortunate one for the native. The house in which the Part of Fortune is placed indicates an area of your life which is likely to be a successful one for you; an area where the applications of your skill will bear fruit. Its is where you will find good luck and happiness.

More about the Planetary Bodies...

north node astrology The North Node

The Nodes of the Moon indicate areas of life that are of special concern to you. Also referred to as the dragon's head, The North Node indicates your goals. The placement of the North Node indicates work that needs to be done in your life, or new faculties that need to be developed in the present lifetime.

More about the Planetary Bodies...

south node astrology The South Node

The Nodes of the Moon indicate areas of life that are of special concern to you. Also known as the dragon's tail, the South Node indicates areas of mastery, often from a previous lifetime.

More about the Planetary Bodies...

aries astrology Aries

Aries people tend to be energetic, forceful and outgoing. They are good at getting things done, although they prefer starting to finishing. Like the energy of the first rush of spring, they move into the world in a headstrong, pioneering way. Aries people are likely to rush into things before reflecting, and may also be impatient or unwilling to sit back and allow events to mature.

More about Aries...

taurus astrology Taurus

Taureans revel in the pleasures of life. They crave the security and comfort of relaxing in the warmth of their home environment. They value the senses and the enjoyment of material things. Taureans are likely to work hard to make their home an attractive one. They also have the makings of a healer and have a large capacity for kindness.

More about Taurus...

gemini astrology Gemini

Gemini is the sign associated with communication, logical thought processes (based on duality) and the conscious mind. Gemini people tend to be airy and intellectual, glib of tongue and curious about life and other people. They can experience two sides of things at the same time, and may tend to be flighty.

More about Gemini...

cancer astrology Cancer

Cancerians are nurturing and protective of others. Their ruling planet is the Moon, and they tend to be moody, with constantly changing emotions. Cancerians are also likely to be security-conscious and highly value their home life. They may appear passive, and tend to rely on their feelings to make decisions. They are subtle, rather than direct, and are likely to reflect the moods of those around them.

More about Cancer...

leo astrology Leo

Leos are likely to express themselves in dramatic, creative and assertive ways. They are also likely to enjoy the warmth of the physical Sun. Leos have great energy, courage and honesty. They are likely to be self-confident and maybe even a bit self-indulgent as they expect to be the center of attention, and often are. Leos can be quite determined and usually get their way when they really want to. They also possess great integrity, and are a natural leader.

More about Leo...

virgo astrology Virgo

Virgos love work, service to others and the gathering of the fruits of the material world, as symbolized by the harvest. They are also likely to be a good conversationalist, with wide-ranging knowledge and interesting ideas. They can be analytical and perhaps overly fond of detail, with perfectionist tendencies, and they may miss out on the big picture by concentrating on the micro. It also benefits them to learn the fine line between discrimination and criticism.

More about Virgo...

libra astrology Libra

Libra is the sign of harmony and relationship. The Sun in Libra is at the time of the Equinox, when day equals night, and similarly Libra strives for balance between polarities. Librans are known for their good taste, elegance and charm. They are seekers of harmony and beauty.

More about Libra...

scorpio astrology Scorpio

Scorpio is the most intense sign of the Zodiac, and is associated with sexual activity and with the symbolism of death and rebirth. Their emotions run deep. Scorpios have great personal magnetism and great powers of persuasion or even the ability to coerce others.

More about Scorpio...

sagittarius astrology Sagittarius

Sagittarius is an optimistic, positive-thinking sign associated with the quest for freedom from all restriction as well as idealism, religion and philosophy. Sagittarians are direct and forthright, good-natured and affirmative in their outlook.

More about Sagittarius...

capricorn astrology Capricorn

Capricorn people are ambitious and practical, and are likely to have an excellent sense of social responsibility. They also tend to be conscious of social mores, perhaps to the point of over-concern. Their natural caution allows them to advance slowly and steadily to the top.

More about Capricorn...

aquarius astrology Aquarius

Aquarians have a rebellious nature, and are eccentric, spontaneous and original. They are forward thinking and detached, and can seem conservative though they really are not very much so. They are scientifically minded and logical, and confident in manner.

More about Aquarius...

pisces astrology Pisces

Pisceans are friendly and likable, and yet can be very moody and introspective as well. Pisces is a watery sign, concerned with subtle emotions and secret mystical depths. Pisceans are not entirely at home in this world.

More about Pisces...